Privacy Policy
1. Introduction
Marcelle Elaine Pratt, PsyD ("we," "us," or "our") is committed to protecting your
privacy and ensuring the security of your personal and health information. This
Privacy Policy describes how we collect, use, disclose, and safeguard
information through our website, https://www.drmpratt.com/privacy-policy. As a
healthcare provider, we comply with the Health Insurance Portability and
Accountability Act of 1996 (HIPAA).
2. HIPAA Compliance
We are a covered entity under HIPAA and are required by law to maintain the
privacy and security of your Protected Health Information (PHI). PHI includes any
individually identifiable health information you share with us.
3. Use of Encrypted Email (Paubox)
To protect the confidentiality of electronic communications, we use Paubox, a
HIPAA-compliant encrypted email service. All emails sent from our domain are
automatically encrypted without requiring you to log in to a portal or take
additional steps to read the message. This ensures that any communication
containing PHI—such as appointment details, clinical updates, or
documentation—is securely transmitted.
4. Information We Collect
We may collect the following types of information when you visit our website or
communicate with us:
- Personal Information: Your name, email address, phone number, or other
contact information voluntarily submitted.
- PHI: Any health-related information you choose to share.
5. How We Use Information
We use the information you provide to:
- Respond to your inquiries and requests.
- Schedule or confirm appointments.
- Communicate securely regarding your care.
6. Information Disclosure
We will not share, sell, or disclose your personal or health information without
your written consent, except:
- As required by law.
- To fulfill treatment, payment, or healthcare operations under HIPAA.
- To business associates (such as Paubox) undersigned Business Associate
Agreements ensuring HIPAA compliance.
7. Your Rights
You have rights under HIPAA, including the right to:
- Request access to your PHI.
- Request amendments to your PHI.
- Receive a record of disclosures.
- Request restrictions on the use or disclosure of your information.
- Receive confidential communications through alternative means or locations.
8. Website Cookies and Analytics
We may use cookies and analytics to monitor website traffic and improve
performance. These tools do not collect PHI or personal data unless you submit
it voluntarily.
9. Third-Party Links
Our website may contain links to other websites. We are not responsible for the
privacy practices or content of external sites.
10. Updates to This Policy
This policy may be updated from time to time. Changes will be posted on this
page with the revised effective date.
11. Contact Us
To ask questions about this Privacy Policy or exercise your rights, contact:
Marcelle Elaine Pratt, PsyD
Marcelle@DrMPratt.com (Paubox-encrypted)]
559-997-6353
5588 N. Palm Avenue
Fresno, CA 93704